![]() ![]() During the assembly the bike goes through a thorough quality control check to ensure your bike is up to our high standards and yours.įor shipping, the handlebars and the front wheel are removed, hand packed, and padded with your bike's frame to ensure the safest possible transport. The brakes are then adjusted and tested for reliable stopping power. After this happens, the rear wheel is installed with care to make sure that the chain is tensioned properly and that the free wheel of the bike is in proper working order. Making sure your wheel is true is key to prolonging the life of your rims, and ultimately your whole bicycle. From there, the wheels are taken off individually for the truing process. During this process, our technicians will go through each of the bearing components, ensuring a solid, smooth ride from the first turn of the cranks. Our certified team of technicians spend the time to fine tune the bike so you don't have to. Just tighten the handlebars, install the front wheel,pedals and ride! This process is done with care, by our experienced professional technicians to ensure that your bike not only lasts, but most importantly is covered by any manufacturer's warranty. Our $99 Bike Assembly is here to help you maximize your riding time. Please allow 15-20 business days on select Framed custom built bikes. Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped. ALL CROSS COUNTRY SKI ACCESSORIES & CLOTHING.If you believe goods are faulty please contact before sending back. It is the customer's responsibility to cover postage costs for any returned items.You will receive an email notification once your refund complete.We aim to process returns within 10 working days of them arriving. Please allow 5 working days for items to get back to us. Items must be received back to us within 45 days of purchase, this includes postage time.Double check your returns label address matches: Working Class Heroes.We cannot be held responsible for goods sent to the incorrect address. Customers are responsible for goods until we receive them back. Please ensure you have selected the correct returns address. Please complete and include it in your return. That equates to more time eating turkey and swilling booze, too. So, if you bought a gift and effed up the sizing or seriously misjudged your S.O's taste. It is the customer's responsibility to pay for return shipping costs.Įxtended Returns during the Festive Seasonįor any purchases made between 01 st November and 24 th December, Returns will be accepted until 31 st January. Make a note of your tracking number as we are unable to provide you with one for the return. Once your return is processed, please allow up to 5 (five) working days for money to appear in your bank account ( this si the banks policy, not ours) Please allow 10 (ten) Working Days to process your return Re-package and return at your Post Office via Royal Mail to : Shoe boxes are unmarked and not written on.Unmarked, not soiled or damaged in any way.Items don't smell of smoke, perfume, aftershave.In order to as satisfy sellable, items must meet the following: If an item is not sellable we cannot offer a refund. We reserve the right to decide if an item is sellable. Shoe boxes must be complete and unmarked.Īll items returned must be in perfect saleable condition. The shoe box makes up part of the product and if damaged, or written on we cannot refund. When returning shoes, please do not use the shoe box as a postage box. If you are not 100% happy with your purchase, you can request a refund using the Returns Form below. ![]()
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